Unfortunately we are unable to return and refund your purchase if you simply change your mind, so please be careful in selecting the delicate intimates you want most.
If a refund is to be issued for other reasons and has been confirmed by a representative at Marina Sole, the amount will be refunded via the method you paid. The item must be returned within 10 days of receiving your item, or may otherwise be denied. The cost of shipping is at the customers expense and is non-refundable.
Refunds are only excepted if there is a fault with your product or its quality upon delivery, and it has not been worn.
We do not accept returns or requests for refunds if you change your mind or do not see our many notices about stock taking 1+ weeks to be produced.
Pre-orders of a customized design can be placed, and an expected date of delivery will be noted on the product description. Please note this date is only an estimate and due to production some deliveries may drop earlier or later.